Williamsburg Travel-American Express in Atlanta Georgia American Express representative
April, 2004
    American Express travel news

Airlines..

US Airways Launches MidAtlantic Airways
MidAtlantic Airways, US Airways’ new regional jet division, will take flight April 4 with initial routes from both Philadelphia and Pittsburgh. MidAtlantic will operate using US Airways’ newest 72-seat Embraer 170 regional jets. MidAtlantic, currently based in Pittsburgh, will have three Embraer 170 regional jets operating on eight routes in April, increasing to 13 in May, and with 24 routes expected by June. (Source: US Airways)

Ted Comes Home
United's new low-fare carrier Ted is expanding service to Chicago's O'Hare International Airport, United's home market and largest hub. Ted will offer Chicago-area travelers five daily roundtrips to Tampa, eight daily roundtrips to Las Vegas, seven daily roundtrips to Orlando, six daily roundtrips to Phoenix and four daily roundtrips to Ft. Lauderdale. Tickets for Ted flights out of Chicago will go on sale on Saturday, March 27, 2004, and the distinct blue and orange planes will begin flying from O’Hare on May 24th, 2004. (Source: Travel Weekly)

New FAA Procedure Aims to Cut Delays as Air Traffic Rebounds
The Transportation Department last week unveiled a new air traffic control procedure designed to minimize weather-related delays this spring and summer, as the FAA issued an annual forecast that predicts passenger traffic on U.S. airlines will return to pre-9/11 levels next year, with growth fueled mainly by low-fare airlines and regional jets. The new traffic procedure involves the creation of "express lanes" in the sky that can be used by aircraft delayed on the ground at congested airports. Previously, these planes would have to wait until they could be absorbed into the existing air lanes, which are often relatively full on busy routes. "These express lanes will reduce overall delay times at congested airports by getting planes off the ground and into the air traffic flow as safely and efficiently as weather permits," a DOT official said. (Source: Executive Travel SkyGuide)

FAA Annual Traffic Forecast
The FAA´s annual traffic forecast, indicates that the post-9/11 falloff in passenger numbers has bottomed out. FAA predicts that the total U.S. passenger count on major, regional and commuter airlines will return to pre-9/11 levels by 2005, and will grow by 4.2 percent a year thereafter. One significant trend cited by FAA Administrator Marion Blakey is the growth of smaller airlines. "We're seeing smaller planes enter our system in record numbers," she observed, "with regional and commuter carriers more than doubling since 2000. These planes now account for nearly half of all commercial activity...and point-to-point flying is becoming a reality." ( Source: Executive Travel SkyGuide)
 
U.S. Transportation at Historic High
w The new data show that more people boarded commercial flights in the USA in the October-December quarter of 2003 than in any fourth quarter since 2000. (Source: USA Today)

 

Air Travel Security Update

Transportation Security Administration Plans to Test Low-Risk Flyer Program
The government wants to begin testing a program this summer that would allow low-risk frequent fliers to avoid extra security inspections at airports. Passengers could volunteer to pay a fee and submit to government background checks, but if they were not found to be potential threats, they would avoid being randomly selected for the follow-up screening at checkpoints where carry-on bags pass through metal detectors. The program, which could begin in June, is expected to appeal mostly to frequent travelers who would think the cost would be offset by the time saved at airports. The testing would last 90 days. Among the airports being considered are Boston's Logan International Airport; Washington's Reagan National Airport; Dallas Love Field; McGhee Tyson Airport in Knoxville, Tn.; and West Palm Beach Airport in Florida. (Source: Associated Press)

Cultural Etiquett - Avoiding the Clash of Cultures

It is worth the time and effort to research global etiquette as American business travelers can make or break a deal just by the way they exchange business cards, introduce themselves, and behave at business and social meetings. Body language, gestures, eye contact, facial expression and touching vary across cultures. For instance, nodding the head up and down in Bulgaria means “no,” not “yes.”

Travelers should avoid using any gestures considered rude or insulting in their host country. For example:

  •  Never touch anyone's head in Buddhist cultures, as the head is considered sacred.
  •  In Muslim countries, never touch, pass, receive, or eat with the left hand as it is considered unclean.
  •  Pointing with the index finger is thought to be rude in the Sudan, Venezuela and Sri Lanka.
  •  The American “A-OK” gesture has a vulgar meaning in Brazil, Paraguay, Singapore, and Russia.
  •  Crossing your ankle over your knee is considered rude in Indonesia, Thailand, and Syria.
  •  Pointing your index finger toward yourself is insulting to the other person in Germany, the Netherlands and Switzerland.

Social Introductions also vary per country. A general rule in addressing people is to not use first names unless invited to do so. In Sweden and Israel, titles are relatively unimportant while in Germany and Austria, titles should be included during introductions. In Korea, titles are often used in place of names.

Personal space and handshakes vary as well. Venezuelans tend to get close, while the British prefer more personal distance. In Latin and Mediterranean cultures, people greet with a combination of handshake, hugs and shoulder pats.

To make the most of your next foreign business trip, keep in mind the following:

  •   Research the culture before you go.
  •   Stay alert to cultural nuances. 
  •   Be flexible to modify your behavior.
  •   Keep an open attitude of patience and respect.