Business Travel footnotes

November, 2003

Airlines..

United Airlines and Air China Enhance U.S.-China Service for Customers
United Airlines and Air China announced the implementation of their recently announced marketing alliance with the introduction of new codeshare flights to and from China. Members of United Airlines' Mileage Plus frequent flyer program and Air China's Companion frequent flyer program will now be able to earn qualifying frequent flyer miles/kilometers on all United flights and both carriers' code-share flights, and redeem awards on all United and Air China flights. Customers will also receive one boarding pass upon check-in for each segment of their flight. (Source: United Airlines)
 
Second Strike Expected at Heathrow
Baggage handlers and check-in staff at Heathrow have said they will stage another 48-hour strike over pay, beginning on Nov. 14, 2003. The Transport and General Workers' Union (T&G) announced the second walk-out hours after a two-day strike ended at the west London airport. (Source: GoAlert24)
 
Southwest Takes On Philadelphia
Southwest will compete with US Airways in Philadelphia when it begins to offer service at the Philadelphia Airport in May. Southwest will start off with four gates and offer at least 14 daily flights. Both short- and long-haul routes are being planned for the future and further destination details will be announced at a later date. (Source: Travel Management Daily)
 
Planes to Fly Closer
Aircraft will be able to fly closer together at high altitudes over the United States as a way to ease congestion and save the aviation industry more than USD$5 billion. Beginning in January 2005, the government will reduce the minimum vertical separation standard on domestic routes from 2,000 feet to 1,000 feet for all aircraft flying between 29,000 feet and 41,000 feet. The updated standard is already in effect over the North Atlantic and Pacific oceans, as well as over Europe and Australia. Canada plans to permit it on southern routes in 2005, as will Caribbean and South American countries. (Source: Airwise News)
 
New Discount Carrier to Serve Pittsburgh
A new low-cost carrier is being created by the former America West Airlines chief executive, Edward Beauvais. The new airline, a.k.a. "Project Roam", will take off from the Pittsburgh International Airport in June and serve new other cities. There are plans to expand to 39 destinations within five years. (Source: Associated Press)
 
Businesses Spending Less on Air Travel
According to the Business Travel Coalition's U.S. Business Travel Survey, corporate spending on air travel is projected to drop 7 percent in 2003 compared to last year. The BTC also found that 56 percent of corporate travel managers either agree or strongly agree that travel budget cuts implemented since 2001 are permanent. In addition, 76 percent of corporations increased use of low-fare airlines in 2003, and 65 percent expect to fly low-fare carriers even more in 2004. The BTC surveyed 110 corporations from September 10 to 26 for the U.S. Business Travel Survey. (Source: Travel Management Daily)
 
Business Travel Costs Projected to Increase in 2004
According to the National Business Travel Association's Annual Business Travel Cost Forecast, business travel costs are predicted to increase 6 percent in 2004. Travelers will see airfares rise 5 percent, hotel rates 3 percent and corporate car-rental rates will rise 2 percent. (Source: Travel Management Daily)

Hotels

Satisfied Guests
In its annual survey of hotel customer satisfaction, J.D. Power and Associates found that guests who booked mid-priced and extended-stay hotels via the Internet ended up paying 2 to 5 percent more than those who booked through traditional methods. It also found that guests who reserve a room in advance are much more likely to be satisfied than those who check in without having done so. Ritz-Carlton ranked first in guest satisfaction among luxury chains, while Embassy Suites was the top-rated upscale group. Other category winners were Hilton Garden Inns (mid-priced full-service category), SpringHill Suites (mid-priced limited-service), Microtel (economy/budget) and Homewood Suites by Hilton (extended stay). ( Source: Skyguide)
 
Starwood Hotels Tests Self-Service Kiosks
Starwood Hotels is testing self-service kiosks at the Sheraton Boston and W New York in Time Square which enables guests to swipe a credit card to obtain keys and a room number in as little as 45 seconds. Following the test, Starwood plans to expand the service to various downtown, convention and airport hotels next year. (Source: Travel Weekly)

Cars

Space Available
Tired of showing up at the airport only to find the public parking lots are full? You can reserve a space in advance at private parking facilities located near scores of major airports by using AirportParkingReservations.com (www.airportparkingreservations.com). Users can select among local facilities, all of which are secure and most of which offer free luggage assistance and airport shuttles. The site has also opened up a phone line (888-960-PARK) for customers who'd rather talk to someone.

Industry Watch - Cities Where Rapid Transit is Your Best Choice

More and more business travelers are discovering the benefits of public transportation in cities with excellent train systems:
  • Atlanta - The MARTA train is clean, quiet and air conditioned, with plenty of space to stow bags. There's even a new Delta ticketing/baggage center in the airport MARTA station. Trains depart every 8-10 minutes on weekdays and every 10-15 minutes on weekends from overhead in the South Terminal. Fare: $1.50 (exact change); allow 15 minutes to downtown.
  • Boston - The MBTA subway (RTS) is clean, with good wall maps and luggage racks. Take the free bus (#22 or #33) from the terminal to the T station, then board the blue line trains (which run every eight to 12 minutes). Fare: 85 cents; allow 20 minutes to Government Center. For the water shuttle take the free bus (#66) to Logan boat dock. Then board the water shuttle to Rowe's Wharf, next to the Boston Harbor Hotel. Fare: $10; allow seven minutes. (Private water taxis also service many harbor-side hotels.)
  • Chicago- Catch the CTA blue line subway by following the signs within the airport (a five-minute walk). While the subway is not recommended for late-night travel, it's your best choice to the Loop during rush hour when taxis will be stuck in traffic. Fare: $1.50; allow 45 minutes.
  • Washington Reagan National - The Metro subway has gotten even better with a station in the new airport concourse (level 2), just a few hundred feet from the airline gates. It's clean, quiet and comfortable. Trains run every 5-10 minutes. Fare: $1.35 (rush hour) on blue or yellow line; allow 35-40 minutes.




Free day of parking for the Atlanta Airport.

 
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