New Airline’s voided ticket policy
has changed for all carriers? ARC-the Airlines Reporting Corporation– is responsible for the neutral reporting and settlement system for travel agency sales in the US, Puerto Rico, and the US Virgin Islands on 130+ airlines and railroads.

Effective with transactions of June 2, 2003, ARC procedures with respect to voiding airline tickets changed and the ability for travel agents to void a ticket is limited to midnight one business day after the date of issue. Once this new voiding deadline has passed, the ticket can no longer be voided. This new rule affects all Travel Agents in the United States, Puerto Rico, and the US Virgin Islands participating in ARC with no exception.

Individual airlines "customer first" policy is consistent with this new ARC voiding policy. In general, an airline customer has 24 hours after purchasing a ticket to decide if in fact, he/she wants the ticket. The ticket may be voided up to 24 hours after the reservation has been made with the airline; however, after that time, the ticket may no longer be voided.

Again, please be aware that ARC’s new voiding procedures apply equally to all travel agents and Corporate Travel Departments. **Note** Williamsburg Travel had previously been able to void tickets up to one week after issuance as a service to our customers.